Hi, I've tried working with Netgear support to no avail, so I'm hoping someone can help me out here. For some reason, the internet is working on my wired connections, but not on my wifi. My wifi devices show that they are connected, but they aren't connecting to the internet. I tried a factory reset and the wifi internet worked for a few hours but then it went out again. I also reached out to Netgear support and they suggested that I tweek some of the wifi settings, but that didn't work either. Any suggestions would be much appreciated. Thanks

Try installing version 1.0.4.28 of the firmware. Then do a factory reset and disable auto-updates. try that version of the firmware. the newer versions got netgear armor and not all played nicely with armor. Nighthawk X6 R8000 | AC3200 Tri Band Router | NETGEAR Support

Netgear R8000 - Internet works on wired connections but not on wifi

3 Replies

plemans
Guru - Experienced User
May 24, 2021
what modem/gateway is the router connected to?
Waht firmware is on the router?
what "tweaks" did support have you do?
how old is the router?
- jhclinch
  Aspirant
  May 24, 2021
  Modem: Netgear CM1000v2
  
  Firmware: V1.0.4.68_10.1.75
  
  They had me change 5G and 2.4G to the highest channel, but I've since done a factory reset to default settings.
  
  I just bought the router and modem ~3 months ago.
  
  Thanks
  - plemans
    Guru - Experienced User
    May 25, 2021
    Try installing version 1.0.4.28 of the firmware. Then do a factory reset and disable auto-updates.
    try that version of the firmware. the newer versions got netgear armor and not all played nicely with armor.
    Nighthawk X6 R8000 | AC3200 Tri Band Router | NETGEAR Support

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Netgear R8000 - Internet works on wired connections but not on wifi