NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
fnl
May 13, 2017Aspirant
Netgear routers: No automatic firmware security updates or user notification system
I have the R7000 and recently, my mail wasn't synchronizing itself, because their server addresses no longer got properly resolved. After a long and ardourous "support-battle" with my professional mail provider, we managed to pin the problem down to my Netgear router. Turns out, the router's firmware was in need of updating, including a security update (!), after which DNS resolution and hence mail worked properly again.
I understand that I *could* look at my router setup every x months to make sure there might, maybe, under some circumstance, be an update around that I should (have! see next) install(ed). But I don't think that is user-friendly or scalable (I've got another router at my office, another router at my parents site, and another at my parents-in-law, each of which I maintain). Also, say, an urgent security update is released the day after I made my routine check - my networks would be unprotected for months, until I check again. So that's a clear: No, that suggestion is neither scalable, and its a security liablity. So if the router is not able to update the firmware by itself (I had expected that was happening by default, and am quite astonished its not possible to turn such functionality on for my router!), I would have expected that Netgear is able to provide some kind of email notification support for this. Turns out, that isn't an option, either. As this is a security liability you buy-in with owning Netgear products, it certainly is a big red flag for my next router purchase.
- WOOT! I just received an e-mail from Netgear that my Nighthawk routers need updating, due to some security vulnerability. I have absolutely no idea how I activated this mail service, but it certainly is exactly what I wanted. Problem solved!
6 Replies
- shamarinVirtuoso
Netgear routers can update itself, but you need to enter to web GUI or use Netgear genie which checkes if new firmware is available and give you a notice to update, you just need to press button to make an update, in both cases router will automatically download new firmware and make a flash of new firmware. Other router muanufactures such as Asus, D-Link didn't have such ability. For those router manufactures you need to download new firmware youself and install it.
- fnlAspirant
Which isnt to say that other manufacturers (e.g. Peplink/Pepwave) provide solutions.
- shamarinVirtuoso
I use Netgear routers for more then 5 years and i can say to you that updating is very simple. Also i have an experience of using D-Link, Asus, TP-Link and Zyxel. Netgear updating is very simple and router give an notification when new firmware is available and also Zyxel have the same functionality with the exeption of only program (for Netgear it is Genie app) for Windows and Mac OS.
- fnlAspirantWOOT! I just received an e-mail from Netgear that my Nighthawk routers need updating, due to some security vulnerability. I have absolutely no idea how I activated this mail service, but it certainly is exactly what I wanted. Problem solved!