Nighthawk X10 R9000 is stuck with 60Ghz after fw upgrade 1.5.0.36

Question

@ links to membersMy 2.4Ghz and 5Ghz stopped working after fw upgrade. I tried all sorts resetting to default and then fw upgrade downgrade. Turning wifi on /off but no luck. Any body experiened such problem. Need help stuck with this issue

plemans · Answer

turning wifi on/off but pushing and holding the button for 2 seconds? or by trying it in the gui?&nbsp;

shrinuvas · Answer

I tried those option but hard pressing wifi on /off on router and then also doing via. GUI. something weird It just got stuck with 60Ghz. Currently setup i have spectrum cable modem connected over gig to this X10. It worked when internet was setup. but something weird happened after fw upgrade. I did factory reset. downgrade to .28 and then .26 and .24 and finally got back to same as .36. For now&nbsp;I got tired took away all the cables and power cord.&nbsp;&nbsp;

shrinuvas · Answer

are there any known issues with these X10. Im losing trust with Netgear products.

plemans · Answer

Devices do fail. it does happen.&nbsp;
Are you still within your warranty?&nbsp;
After you changed firmware (downgraded) did you factory reset?&nbsp;
Are you reinstalling from a backup configuration? If so, try a clean install (not using a backup).&nbsp;
&nbsp;

shrinuvas · Answer

plemans&nbsp;&nbsp;Devices do fail. it does happen. Yes I get that&nbsp; but all of sudden that too after fw upgrade is scary.&nbsp;Are you still within your warranty? NoAfter you changed firmware (downgraded) did you factory reset?&nbsp; yes I did that too.Are you reinstalling from a backup configuration? If so, try a clean install (not using a backup).&nbsp; no i didnt take any backup configuration. As I was ok in reconfiguring. after doing factory reset. I did try with fw upgrade in reverse order .28 .26 and .24 and nothing worked then i tried reupdating back to .36&nbsp; What is weird configuration changes either GUI or pressing wifi disable/enable&nbsp; too only locks up 60Ghz but doenst let 2.4/5 Ghz enabled back. I feel something fw code screwed up. locking up antenna or channels

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Nighthawk X10 R9000 is stuck with 60Ghz after fw upgrade 1.5.0.36

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