Nighthawk just stopped working

[Nefertari]

I have Win7, and using Exede satellite ISP. I purchased my router exactly 5 months ago, and today it just stopped working. Netgear genie says that it detects no router and no internet cable, and only 2 lights on the far right are on. I restarted my computer and modem but problem was not fixed. I plugged in my modem directly into the computer and have internet, so the problem is in the router. How do I try and get it back up or find out if it is truely dead?

Well, instead of just unplugging, I pushed the power button on/off, and now it is working again. So I guess I am now asking if this is usual for the R7000 nighthawk to have to be reset often?

[Nefertari · Accepted solution]

My Nethawk is working now, next time I will try resetting it manually.

[JamesGL]

Hi Nefertari,

It should not have that kind of behavior. If it happens again, try pressing the reset button of the router and reconfigure it manually.

[JamesGL]

Hi Nefertari,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

[Nefertari · Accepted solution]

My Nethawk is working now, next time I will try resetting it manually.