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Nighthawk x8 8500
The red light on this router won’t go out. I have changed cables, unplugged, reset, turned everything off then on. Ran troubleshooting in netgear app, said the router was working, its not. No matter what I do the red light wont go off. This all started after a Comcast outage last week. They said my modem is fine and the Comcast side is ok. This rout was very expensive and only about 3 years old. The cost to call support just to answer this question I can buy a new router. Help.
you may want to try mac cloning see if that will get the router working with the modem.
https://kb.netgear.com/1086/No-Internet-with-new-router-MAC-spoofing
DarrenM
4 Replies
> The red light on this router won't go out. [...]
_Which_ "The red light" is it? "red" or amber? Visit
http://netgear.com/support , put in your (actual) model number, and look
for Documentation. Get the User Manual. Look for "LED".
Possibly interesting, depending on which "The red light" we're
discussing:
https://community.netgear.com/t5/x/x/m-p/1670337- Did all that no info. Again it’s the internet icon on the nighthawk not blinking remains red. Connected modem direct to pc internet works fine. Connect with router red internet icon remains red. No info anywhere on this icon remains red.
you may want to try mac cloning see if that will get the router working with the modem.
https://kb.netgear.com/1086/No-Internet-with-new-router-MAC-spoofing
DarrenM