NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7000 wifi stops connecting to android devices
Not sure if this issue coincided with the last firmware, but recently my android phone and tablet are not having internet access. I tried my LG G6 and it connects fine to 2.4G and 5G. My windows laptop connects fine to the 2.4G. The tablet connects to the 2.4G
The laptop has internet BUT... the androids are reporting even though they are connected to the router there is no internet
In did a factory reset, and did the setup from scratch as opposed to loading a backup
The issue did not go away :-(
Hoping this is a known issue, I combed the forum but could not find anything similar to my issue.
Netgear seem to have resolved the problem, just installed this and fingers crossed, all is good. Don't want to jinx it though
https://kb.netgear.com/000053870/R7000-Firmware-Version-1-0-9-26-Hot-Fix
:-)
14 Replies
Update:
My android box is connected but no internet. It is connected via ethernet
My Samsung TV is also connected via ethernet but it has internet.
So I am wondering if this is an android issue for both wired and wifi connections
- See this article if you have a Google home device or Chromecast that is most likely the culprit. A fix is being rolled out today. I had to unplug my home mini along with delete the Google home app from my phone.
https://9to5google.com/2018/01/17/slow-wi-fi-speeds-google-home-chromecast-update-rolling-out-january-18/
buckyman wrote:
Not sure if this issue coincided with the last firmware...
Probably not.
Welcome to the wacky world of Google Chromecast and the wifi meltdown.
R7000 keeps losing 2.4GHz wireless connectivity - NETGEAR Communities
It is a long saga. You might like to start at the end and scroll backwards.
Hi Gents
I do not have Google Home or Chromecast
To recap:
Connection, but NO internet: android phone wifi, android tablet wifi, and android TV box wired
Connection WITH internet: Windows laptop wifi, TV's hard wired
So my issue is strangely only android, wired and wireless
BTW
I checked out the other thread that was mentioned, but my issue appies to both 2.4G & 5G. I tried my LG G6 on both bands and no worky on either one.
