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elevateX's avatar
elevateX
Follower
May 25, 2018
Solved

R7800 Firmware Bug

Hi,
Just upgraded to firmward V1.0.2.52 on my R7800.  All of the names of my "Attached Devices" were erased.  Now, when I enter a name for a device and select save, the name is not remembered.  Please fix. 
Firmware

7 Replies

  • microchip8's avatar
    microchip8
    Master
    May 25, 2018

    Confirmed here too. Better contact support. I personally don't care for that feature, but it would be nice if it works correctly

    • pec967's avatar
      pec967
      Luminary
      May 25, 2018

      This is not a new problem. Similar problems have been reported since firmware version 1.0.2.40.

  • Ken54's avatar
    Ken54
    Guide
    May 26, 2018

    I had the same thing happen with V1.0.2.52 after upgrade. I have also experienced disconnects from the router every 15-20 minutes with the new verion. I have reverted back to V1.0.2.46 and will monitor for stabillity issues then try to get back to you about my suspicion that V1.0.2.52 is buggy.

    • avtella's avatar
      avtella
      Prodigy
      May 26, 2018
      No issues regarding WiFi here in my testing so far. Try factory reset and don’t use backup config, as in manually reconfigure. Sometimes changes can cause issues with old configs.
  • Ken54's avatar
    Ken54
    Guide
    May 29, 2018

    I also experienced where the names of my "Attached Devices" were erased with V1.0.2.52. I also experienced disconnects every 15-20 minutes with that version. I did a factory reset as suggested by Avtella. The disconnects disappeared but I had horrible download speeds, somewhere in the range of 10-12 Mbps even after I manually configured the router to it's previous settings. Nothing I did in the past 2 days helped the speed, even called my serice provider to run a diagnostic on my cable line. Downgraded back to V1.0.2.46, did a factory reset, reconfigured the router and was back to normal. Download speeds now back to 233-236 Mbps as before. I have the 200 Mbps Plan. Never did figure out what the problem was in V1.0.2.52 but I know for sure that it is buggy for my R7800. I always install the newest version of firmware on the router as I feel my system is more secure but I'll have to wait for the next upgrade because this latest one is not fully campatible with my R7800.

    • derosbys's avatar
      derosbys
      Tutor
      Sep 27, 2018

      I Upgraded to the new .58 version and lost all WiFi connectibility.  I tried various changes to my WiFi settings to no avail.  I had to downgrade to .52  Hardwired worked, just the WiFi which I heavely depend on went down.  I have version one of the R7800 as there is no V2 or anything after the model number under the Router.  I had no problems with physical attached devices, settings, port forwarding or anything else, just WiFi