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hovaness's avatar
hovaness
Aspirant
Jan 07, 2021

R7960P Unable to Download GUI Language File when updating Firmware

Trying to update R7960P to new firmware v. 1.4.1.66_1.3.26.  I get the following error:  Unable to download GUI Language File from Netgear server.  I tried updating FW via Nighthawk app, via web browser, and manually via a direct wired connection to router from laptop.  It does not work.  Please fix!

 

9 Replies

  • hovaness's avatar
    hovaness
    Aspirant
    Jan 09, 2021
    New version just released v. 1.4.1.68_1.3.26 also has the same problem. I also tried older release v. 1.4.1.64_1.3.26 and it also has the same problem. I tried loading all of these FW versions via the browser, nighthawk app, and manually via upload over a direct wired connection to the router. Every version failed to update. Can you please fix or advise on next steps?
      • JonnyKansas's avatar
        JonnyKansas
        Aspirant
        Jan 13, 2021
        Did my message disappear? I wrote a lengthy one in this thread. I received a notification that you replied, but I don't see my message in the thread anymore.

        I'm having the same issue with my R7960P.

        If you would reply with a final solution so I can get my router updated as well, I would greatly appreciate it.
  • meimei's avatar
    meimei
    Aspirant
    Mar 01, 2021
    My router will not update to the new firmware V1.4.1.68_1.3.28. I have used the app and I have connected directly to the router but I keep getting error message: Unable to download GUI language file from Netgear Service. Can someone please help me fix this? Thanks!