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R8000 GUI does not let you save password

jarome1
Aspirant

R8000 GUI does not let you save password

When I access the router web pages from my laptop it right away brings me to a change admin password page. I fill the form out, and there is no save button, but if I go to second password field, and hit return, the page disappears. But the next time I access the router, the old default password is still there. 

So I tried it from my Mac Studio. It displays an accept button at the top. This saves the password. 

I can use it to log in then, but right away it brings me to the "your password is insecure" page.

Something is broken with the latest firmware.

Message 1 of 6
FURRYe38
Guru

Re: R8000 GUI does not let you save password

What FW is loaded? 

What browser are you using? 

Happens with different browsers? 

Has a factory reset and setup from scratch been performed since last FW upate? Walk thru the setup wizard and write down important information for safe keeping?

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | XR1000 (Router Mode) and RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 2 of 6
jarome1
Aspirant

Re: R8000 GUI does not let you save password

I used Microsoft Edge on laptop and Firefox on Mac.

Message 3 of 6
plemans
Guru

Re: R8000 GUI does not let you save password

Are you meeting all the minimum requirements? 

If not, it'll keep asking you to change it. 

10 characters

at least one special character, one number, one upper case, one lower case

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 4 of 6
jarome1
Aspirant

Re: R8000 GUI does not let you save password

YES! all the boxes are checked. And the new password (done on Mac) works. But it then takes me to the change password screen and I cannot get to the admin GUI.

Message 5 of 6
FURRYe38
Guru

Re: R8000 GUI does not let you save password

What FW is loaded? 

 

Has a factory reset and setup from scratch been performed since last FW update? Walk thru the setup wizard and write down important information for safe keeping?

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | XR1000 (Router Mode) and RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

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