Hi! I noticed that my R8000P started having significant DNS issues after updating the firmware to version 1.4.2.84 (across multiple devices, but most noticeably on our Xbox Series X and Windows 10 machines on both wired and wireless connections). In some cases it would take 5 - 10 attempts to successfully perform DNS resolution, even after performing router restarts, device restarts, setting the router to use google's dns servers, restarting the modem itself, etc. Ultimately, rolling back to the prior firmware version has fixed the issue (so far), however, there are fixed security vulnerabilities in the latest version. Has anyone else experienced this and/or have an active ticket with Netgear? I had hoped to report a bug with the Netgear folks directly, but I didn't see a great way to do this. Thanks in advance.

Its been an ongoing issue and there's been quite a few posts about it. One fix that has worked for some is to enable IPv6 support in the router. If that doesn't help, its the downgrade firmware option .

That ended up not working out so well. I experimented with IPv6 - AutoConfig & 6to4 and neither stopped the DNS probe issues. I experimented with DNS entries from CloudFlare, Google and my host provider Spectrum to no avail. Sadly, I've gone back 3 firmware updates to v1.4.1.64, which I'm sure many others have as well. Unless Netgear reaches out to my email address and/or sends a bulk email to those with this particular model with a fix, I'm moving on to another manufacturer. Fixing security issues and introducing sub-par user experience along the way is unacceptable. There's been enough chatter on this topic for them to have made a public statement on the matter. I can't, in good conscience, support a company that doesn't admit to problems and at least make a statement that it's intent on fixing them.

I am having DNS issues since the last firmware update, three months ago.I see Netgear knows about the issue but it is not fixing it, so I'll ban forever Netgear from my home, that's it.I spent money for a piece of technology that two years after only, turns into a piece of crap, and that's intolerable. Best Regards Tom

The enablement of IPv6 in the router seems to have squelched the DNS Probe issues. I was seeing trouble with an iPhone 8 and an AppleTV 4K device losing access to the internet when connected to my home Wi-Fi network as well so we shall see if this change puts that issue to rest as well.

R8000P DNS Issues After Updating Firmware to 1.4.2.84

9 Replies

plemans
Guru - Experienced User
Dec 30, 2021
Its been an ongoing issue and there's been quite a few posts about it.

One fix that has worked for some is to enable IPv6 support in the router.

If that doesn't help, its the downgrade firmware option .
- Pernix
  Aspirant
  Jan 08, 2022
  I am having DNS issues since the last firmware update, three months ago.
  I see Netgear knows about the issue but it is not fixing it, so I'll ban forever Netgear from my home, that's it.
  I spent money for a piece of technology that two years after only, turns into a piece of crap, and that's intolerable.
  
  Best Regards
  Tom
- agibson684
  Tutor
  Jan 11, 2022
  The enablement of IPv6 in the router seems to have squelched the DNS Probe issues. I was seeing trouble with an iPhone 8 and an AppleTV 4K device losing access to the internet when connected to my home Wi-Fi network as well so we shall see if this change puts that issue to rest as well.
  - joetechbob
    Tutor
    Jan 11, 2022
    Thanks! I'll try that out.

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R8000P DNS Issues After Updating Firmware to 1.4.2.84