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Forum Discussion
ClausMoeller
Feb 08, 2018Guide
R9000 firmware update to 1.0.3.6 now Plex server can not be acccessed outside network
I decided to update the R9000 to latest firmware - that went well.
Now my plex server is not accessible from the outside - it worked so well before. I tried to switch UnDp on and off - still no access
Modem mode is selected.
Any fixes?
Dear everybody in this thread - thank you all for your support.
It now works well.
My ISP (Fibia in Denmark) had changed my settings where they only should change the adress for billing. After several attempts via writing on their service site and them changing and giving me accces to their modem. 2 ways was found usable:
When I had access to the ISP's router;Splitting the DCHP area and having a port forward to the MAC address and IP address of the R9000 worked well. The R9000 was then found on 10.0.0.1
Final setup after them changing again; I called call and asked them for setting their router in Bridge mode with dynamical allocated public IP (thats what the call it). They also tried privat IP - did not work out. Seems to be 2 bridge modes?
Now the R9000 has 192.168.1.1. as in the old days.
Once again thank you all for help and coaching.
16 Replies
Hi again
After a whole days testing and reading Plex descriptions. I finally found a solution - there might be others.
If you have as I have the router R9000 (fiber-optic) connected via cable to your modem then there can not be any "bridge", double NAT or others things. So after possible 5 factory resets where the R9000 suggested to set IP adress to 10.0.0.1. This seems in the new firmware not to work with PLEX (usb disc connecter to modem R9000).
I therefore forced the IP to 192.168.0.1 - that did it for me. No port-forwarding neccesary or other things the reduces secutity.
Bum
After an IOS login - we are back to where nothing works. I will have to to reinstall the R9000 and add the USB drive as Plex drive.
I will now try to reinstall an earlier firmware - where everyting worked well.