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RAX15 AX1800 Internet speed only peaks at 300mbps

mpe2903
Aspirant

RAX15 AX1800 Internet speed only peaks at 300mbps

Hi,

 

I have a similar issue as described here: 
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/RAX15-AX1800-bottlenecks-my-intern...

 

This did not solve my problem however.

 

  • I removed all the settings as described like QoS, etc
  • Factory Reset
  • Rolled back firmware and then restored the latest.

I have a gig connection but I can never get more than 300.  Right now i'm at 100.

I think at this point I was sold a lemon but i'm hoping theres a resolution that doesn't include me buying a new router.

 

Thanks.

Message 1 of 6
plemans
Guru

Re: RAX15 AX1800 Internet speed only peaks at 300mbps

You have an RAX15. 

What firmware is on it? 

What modem/gateway are you connected to? 

How are you testing? Wired? wireless? 

What website are you testing on? 

Message 2 of 6
mpe2903
Aspirant

Re: RAX15 AX1800 Internet speed only peaks at 300mbps

  •  
  •  
My Router: Nighthawk RAX15      


Firmware Version V1.0.2.64_2.0.42

 

Arris SB8200 modem.  980mbps down direct connection.

wired and wireless with multiple devices 

xfinity speed test, speedtest.net

Message 3 of 6
plemans
Guru

Re: RAX15 AX1800 Internet speed only peaks at 300mbps

What port on the SB8200 are you connected to? 

Make sure its port 1 and nothing else is in port 2. 

have you tried a different cable between modem/router? 

After you reset the RAX15, did you ever speedtest it with it running in default configuration? without changing anything in settings? 

I'd try this. 

Message 4 of 6
mpe2903
Aspirant

Re: RAX15 AX1800 Internet speed only peaks at 300mbps

  • Port 1 on the SB8200
  • Swapped cables
  • Speedtest after factory reset 

Same result

Message 5 of 6
plemans
Guru

Re: RAX15 AX1800 Internet speed only peaks at 300mbps

I usually don't say this (and not sure if rax15 has this) but have you went into the dynamic qos and manually set your speed? 

Message 6 of 6
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