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Forum Discussion
Web pages unavailable - but ok after 3 or 4 browser refresh
A few months ago, started having troubles accesing web pages, getting the Web Page Unavailable error, but the pages most of the time will come up after refreshing the browser 3 or 4 times. Happens on many different websites, all though with HTTPS prefix. It took me a while to realize it was the Netgear router causing this, as every device in the house would exhibit same behavior. It seemed to be associated with a router firmware update to 1.04.52. After a lot of troubleshooting, talking to people, and reading, I went backward to FW 1.02, and everything started working normal, for a few days anyway. The router again did an automatic update, this time to new release 1.04.62, and the web page access issue came back again. So, this time I took the router back to version 1.03.54, and once again all is good.
Netgear needs to be aware of this, as this problem was proven to be in the firmware revision, and repeated 2 times, with 2 different olde verions and 2 different new versions. So, it started with 1.04.52, and still exists in 1.04.62
4 Replies
If you're on the newer version, make sure IPv6 is enabled.
I've seen that resolve it for some.
Thank y'all for prompt replies.
Regarding the IPv6 setting, I checked and mine was in fact disabled. I certainly can and probably will try with it enabled to see if that does make the current FW work; however, the web pages are readily accesssible with IPv6 turned off, and using the older router firmware.
Not sure why it makes a difference but a lot of people have had good results with IPv6 enabled.
You should disable auto-updates. Given the current sad state of NETGEAR firmware, no one should rely on it. I suggest to manually update firmwares through a wired connection. If a firmware doesn't work, you can roll back to a previous one
