XR1000 password reset questions

Problem with the password recovery option is that if you didn't set it up, it still asks the questions but there isn't a correct answer. 

So if you're password isn't working, and the password recovery isn't working, then you'd need to factory reset to get back in

Netgear has set up a community forum specifically for the NightHawk Gaming Router products. Most of the people who watch that forum are more likely to have experience with NH gaming router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/bd-p/en-home-nighthawk-pro-gaming-routers

Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear

Thank you.

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JPayelle wrote:

I got a message trying to get into Dumos to recover my password put in the serial number. I put in the serial number, it ask for secret questions answers.  I've tried all sorts of answers to those questions.  They are simple, name of sister and brother.  I've tried capital, no capital, etc.  just won't let me pass. I've tried finding those questions on the nighthawk app, and my online account. I'm about ready to go buy a linksys.  Can anyone help.

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