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adding older wifi router to current nighthawk app account

The-real-Jimbo
Aspirant

adding older wifi router to current nighthawk app account

I HAVE A NETGEAR R7900P MODEM AND AC4000 WIFI ROUTER (R8000P) THE MODEM CAN BE ACCESSED WITH THE NIGHTHAWK APP HOWEVER THE OLDER WIFI ROUTER CANNOT BE ACCESSED BECAUSE IT IS REGISTERED UNDER AN OLDER EMAIL THAT I NO LONGER HAVE ACCESS TO. HOW CAN I ADD IT TO MY CURRENT NETGEAR ACCOUNT? ADDITIONALLY I DO NOT HAVE THE OLDER ACCOUNT PASSWORD NOR CAN I ACCESS THE OLD EMAIL TO UPDATE THE PASSWORD.

Model: R8000P|Nighthawk X6S AC4000 Tri Band WiFi Router
Message 1 of 6
FURRYe38
Guru

Re: adding older wifi router to current nighthawk app account

So the R7900P is not a modem, it's also a router. 

Have you factory reset the 7900 series router and setup from scratch using a wired PC and web browser. After it's setup, be sure your mobile device with the NH app is connected to the 7900 series wifi and the app should connect too it. 

 

No need to Yell please. We can hear you fine. 

My Setup Internet Cable 1000↓/50↑ CAX80 Mode Mode | ISP SparkLight | Wifi Router Orbi CBR752 v4.6.7.7(Gateway Mode), Wired BackhaulSwitches Netgear GS105/8 | 

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, CBR750, RBK953(v6.0.3.68) & XR450(v130), RBK853 v4.6.7.5(AP) & RBK752 v4.6.7.5, RBK50(v23), SXK30(v110), R7000(v34), R7800(v84), R7960P(v84), RAXE500(v78), EX7500/EX7700, GS308v3 and WNHDE111


 


 


Testing

Message 2 of 6
The-real-Jimbo
Aspirant

Re: adding older wifi router to current nighthawk app account

Lol sorry about that I started typing away and didn’t pay attention at the caps lock being on.. 😂
Message 3 of 6
The-real-Jimbo
Aspirant

Re: adding older wifi router to current nighthawk app account

The R7900p is accessible via the NH app, but the wifi router (nighthawk R8000) is not. My goal is to be able to have them both on the app. Will your steps help accomplish that?
Message 4 of 6
The-real-Jimbo
Aspirant

Re: adding older wifi router to current nighthawk app account

Sorry I have a CM series cable modem
Message 5 of 6
FURRYe38
Guru

Re: adding older wifi router to current nighthawk app account

Ok same thing with the R8000 router. 

My Setup Internet Cable 1000↓/50↑ CAX80 Mode Mode | ISP SparkLight | Wifi Router Orbi CBR752 v4.6.7.7(Gateway Mode), Wired BackhaulSwitches Netgear GS105/8 | 

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, CBR750, RBK953(v6.0.3.68) & XR450(v130), RBK853 v4.6.7.5(AP) & RBK752 v4.6.7.5, RBK50(v23), SXK30(v110), R7000(v34), R7800(v84), R7960P(v84), RAXE500(v78), EX7500/EX7700, GS308v3 and WNHDE111


 


 


Testing

Message 6 of 6
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