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frankvanderent's avatar
Mar 12, 2022

guest wifi networks r8000p

~I am trying to activate my guest wifi network on my r8000p router via the nighthawk app. I follow all the steps`; activate on 2.4 band, fill in name and password and then save; router rrstes, but guest wifi network status remains on "off~"; any tips or do `i miss something?

thx

 

4 Replies

    • frankvanderent's avatar
      frankvanderent
      Aspirant

      thx, tried that option but site and IP address do not seem to work anymore; Netgear website also refers to app

       

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        frankvanderent wrote:

        thx, tried that option but site and IP address do not seem to work anymore; Netgear website also refers to app

         


        That's a bit thin on details.What does "do not seem to work anymore" mean? Any error messages? Tried different browsers?

         

        If you can't access a router with the browser graphical user interface there may be a deeper issue that is getting in the way of what you are trying to do.

         

        What firmware version do you have on the device?

        A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

        It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

        The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.