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acius14's avatar
acius14
Aspirant
Dec 01, 2016
Solved

r7000 nighthawk wifi router CANT ACESS my DVR with cameras from outside my network using cell or PC

Cant open certain port on r700 Niighthawk

  • Hi   I down graded to Ver.1.0.5.70 firmware, reset to factory end my problem went away-now  i can use my DVR outside my network.

4 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi acius14,

     

    1. What are the ports numbers that cannot be opened?

    2. What tool did you use to check the ports?

    3. Have you verified with ISP if the ports are not blocked from their end?

    4. Have you open the ports on port forwarding of the router?

     

    JamesGL

    Community Team

    • acius14's avatar
      acius14
      Aspirant

      Hi

      I can not open potrs;95, 5921.Sofrware to check ports:portforward, canyouseeme,portchecker.

      The only port 80 end 5920 are open.Yesterday  i spend 45 min. on the phone with my ISP-THEY DO NOT BLOCK PORT 95 END 5921 from their end. Those ports are open on port forwarding ofthe router.

      Softwareim using PC TO WATCH dvr with cameras: CMS Pro Ver 3.30.52  -using this software i see my cameras ONLY inside my house usinh Wi-fI or LAN. My CELL SOFTWARE: mViewer Pro Ver.1.12.24.

      Using mu cell i can not connect to my DVR at all even inside my Wi-Fi or outside my house-mobile data on my cell are turn ON.

      Thx  Acius14

       

      • acius14's avatar
        acius14
        Aspirant

        Hi   I down graded to Ver.1.0.5.70 firmware, reset to factory end my problem went away-now  i can use my DVR outside my network.