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Forum Discussion
perlguy99
Jan 19, 2023Tutor
RAX80 slow ping, dropping packets, poor performance...
I've been having a lot of issues streaming lately and finally got around to looking at my router... Firmware: V1.0.10.140_1.0.79 Why would my ping times be so radically different like this? ...
plemans
Jan 20, 2023Guru - Experienced User
What actual spectrum modem is it?
What speeds (upload and download) do you pay for?
What speeds do you get hardwired into the modem?
Try direct connecting a pc/laptop to the modem and use it. See if you run into the same issue.
If all the devices on the network are having the same issue, its good to start at the basics and rule out the modem/conneciton
perlguy99
Jan 20, 2023Tutor
I've done that much. Even when my speeds are slow via wifi, if I run Speedtest directly from the router, they are consistently around 300MBps.
- plemansJan 20, 2023Guru - Experienced User
Again, if its happening to wired AND wireless devices, it makes me suspicious. Reason why is you can run into issues with wifi interference but if you're getting it on hardwired devices as well, it tends to be a broader issue. It could still be the router. so try a factory reset and see if it helps.