I bought the RAX80 router about 2 month ago. I have a 1gb connection with my provider (actually 940x35). When I first brought it online, my wired speeds were about half what they should have been. I did a factory reset and all was good for the last 2 months or so. The last week it has started doing it again. So, recently, I did another factory reset which seemed to fix the issue, this time for only a couple of day, this time my wired speeds generally are around 200-400Mbps. When I run my main PC direct into my modem, I get around 800-930Mbps pretty consistently, so I know my connection is good. I don't really want to use the router provided by my ISP. Has anyone had a similar issue with this device? If so, how did you fix it? I am out of my return period with Best Buy, so I am kind of screwed with respect to an exchange. Any thoughts?
I contacted support and they really weren't all that helpful, unfortunately. They had me do another factory reset which is extremely distruptive and takes me hours to set my network backup. I have numerous IoT lightbulbs, Amazon Alexas, phones, tablets, computers etc. that all have to be reconnected. As of now, I am getting decent wired speeds again, but I can't help but think that this might happen again.
I am using a Technicolor E31T2V1 modem.
I have the latest firmware on my RAX80 router.
I currently have only one computer directly wired into the router.
