Speed Test

[joy5toys]

Our community has gotten fiber service and got 1 Gbps service with our ISP.

I'm using:

NETGEAR Nighthawk AX8 WiFi

8-Stream AX5700 WiFi Router

with latest firmware available.

The concern I have is with PS4 connectivity performance.  The speed I get on the Ps4 is around 490 Mbps download and 110 Mbps download wired directly to the router using a CAT8 cable.

Running the speed test on the router itself gives me on the average:

Download: 550 Mbps

Upload: 530 Mbps

That's not close to the 1 Gbps expected.  

I have run speed tests directly to a laptop and results I got:

Download:  > 900 Mbps

Upload: > 500 Mbps

Is there an issue with the router for the speed performance?  Any tools should I use to troubleshoot the issues?

Your hep is very much appreciated.

Thanks.

[FURRYe38]

RAX###?

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Has a factory reset and setup from scratch been performed since last FW update? 

What are your wired speed results with a wired PC connected to the ISP modem? Same at the router? 

Use Ooklas installable speed test app on the wired PC.

[joy5toys]

RAX75

Firmware: V1.0.6.138

ONT Manufacturer: Nokia

Model: unknown, S/N available externally

Factory reset has not been done.  Kindly, provide resource for performing factory reset if recommended

As I have shared in my original post:

Wired PC to ONT connection speed test: > 900 Mbps download & > 500 Mbps upload

Router speed test:  Download: around 550 Mbps & Upload: around 500 Mbps

[michaelkenward]

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@joy5toys wrote:

Factory reset has not been done.  Kindly, provide resource for performing factory reset if recommended

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How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support

Always do this when you have changed your Internet service. You want it to forget any settings carries over from the old Internet service.

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Router speed test:  Download: around 550 Mbps & Upload: around 500 Mbps

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Also done wired?

[joy5toys]

Thank you very much for the link.

1- Wired: Router ---> ONT using Cat5 cable provided by ISP and running Netgear's own speed test available through the Netgear Nighthawk iOS APP: Download: around 550 Mbps & Upload: around 500 Mbps

2- Wired: PC ---> Netgear Nighthawk router running speed test in Chrome: Download - 655 Mbps & Upload - 440 Mbps

I will do the factory reset procedure and see if that improves things.

Thanks.

[michaelkenward]

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@joy5toys wrote:

1- Wired: Router ---> ONT using Cat5 cable provided by ISP and running Netgear's own speed test available through the Netgear Nighthawk iOS APP: Download: around 550 Mbps & Upload: around 500 Mbps

Not the  most reliable speedtest. Try  few others.