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Orbi WiFi 7 RBE973
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Wifi 7 RS300 router. PC wont connect to internet but wifi is connected.

OTorresUSMC
Aspirant

Wifi 7 RS300 router. PC wont connect to internet but wifi is connected.

Just got this router a couple days ago. Initially all working fine. Now my PC will connect to the 5ghz band however there is no internet access. Can't open browser pages, can't load my internet based games. I have over a dozen devices across all 3 bands the PC is the only one with and issue. Tried turning off the smart connect and put the PC on the 2.4ghz band instead, same issue. Also is intermittent. Was working fine for like two days before this started and even now pages will load for a few seconds but then they won't. Rebooted the router, it has the latest firmware. Restarted the PC, "forgot" then reconnected the wifi network. Used 2.4 and 5 bands. Looking for other suggestions.
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OTorresUSMC
Aspirant

Re: Wifi 7 RS300 router. PC wont connect to internet but wifi is connected.

So its not just my PC. Last night full internet drop. My ISP says everything is fine on their end no service loss. Tech just came out said light levels are good (fiber). The internet did randomly come back middle of the night. I checked the router logs, getting a bunch of dos attack logs. Found online this is apparently a common thing with NG routers? I keep seeing suggestions for turning off dos logging however im not sure how to do that. I dont see any option for it. I did search a lot of the IPs listed, many come back to amazon or google. However there were a couple that were from other countries like germany. Im not sure what my next steps should be. I disabled protection engine on the router now waiting to see if i have another drop in service or not. 

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FURRYe38
Guru

Re: Wifi 7 RS300 router. PC wont connect to internet but wifi is connected.

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. 

Is Protection Engine enabled on the RS routers web page? Under Advanced Tab/Administration/Security. If so, disable this feature, apply the change and reboot the router. 

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