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Forum Discussion

darkinners's avatar
Aug 22, 2020

RBK853 3.2.16.6 firmware delete wifi password

Since I updated my RBK853 firmware to 3.2.16.6

If I change ANY setting via webbrowser. Orbi wifi will became "insecure" 

meaning you can connect to my Wifi SSID without password. 

To remedy this is you need to use Orbi app to reboot the Orbi router and satellite, then the SSID would back to secured (you need to input correct password in order to connect)

 

Also sometimes you do not even need to input username and password to login the webgui..even you already set the username and password. you type in the router IP address without even prompt a pop up to ask you for user/pw, it just went straight in logged in...

 

You NEED TO use Orbi app to reboot the Orbi, if you reboot the orbi via Web browser GUI, it does not work.

 

Also despite I disabled the 2.4Ghz wireless all together via WEB GUI, my iPhone 11 Pro still connects to 2.4Ghz...No way to let me connect my phone to 5G channel even I put my iPhone right next to the Orbi Router or the satellite. 

 

 

I did a couple of  factory reset via GUI and it does not help but I tried to power down all my satellites and connect only the router and use a paper clip to do a factory reset via the hardware button. Then setup all over again and add the satellites one by one (both of them did a factory reset via hardware button as well)

 

It's working (for now) but I cannot change any settings now, if I change anything, it loopback to the initial issue I had and I have to do above steps all over again in order to solve it...

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What browser are you using? Try Edge, IE11 or Opera or Safari. Ive not had any problems with v6 FW. 

     

    How was the FW updated, thru the orbi app or RBRs web page or did you manually download the FW files and apply them? I prefer to manually download FW files and apply them directly to the RBS then RBR. Then factory reset. Press the reset button for 15 seconds then release. Walk thru the setup wizard with a wired PC and web browser. 

    • darkinners's avatar
      darkinners
      Tutor

      I used Chrome(PC/MAC), Edge(PC), Safari(MAC) with all extension disabled including adblocks, also cleared cookies, cache..etc 

      Result is all the same.

       

      I use manual update, the firmware directly downloaded from Netgear support page.

      I update the satellites first then update the router, as advise by support page.

       

      I can only manually update the firmware as my RBK853 are in AP mode. They cannot check for new firmware themselves. 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        And then run a factory reset after the update? 

         

        So you change back to router mode or do the factory reset and setup from scratch, just leaving in router mode, can you make changes while in router mode? 

        Something is off if you can't make any changes while in AP mode. Though I haven't tested AP mode as of yet. Should matter though.