Make Parental Controls GO AWAY

[CrimpOn]

I have never activated any form of Parental Controls on my Orbi.

I also seldom use the Orbi "app".

When researching a question about the Orbi satellite "Connected Devices" display being incorrect, I opened the Orbi app (Android V2.8.6.1417) and found:

• The app displays correct information about devices attached to each satellite.
• The app also thinks I have 117 devices attached to my Orbi rather than 35.
  There are multiple occurances of some devices.
• The app thinks that I am half way through setting up Parental Controls and keeps encouraging me to finish.
  Any icon I press on the Parental Controls page says "that is a Premium feature.  Want to sign up for a 30 free trial?"

I do not want Parental Controls.  How to I "unactivate" Parental Controls?  The Orbi web interface has no menu entry for Parental Controls.

(Sorry if this question has been asked before. I did a search and came up empty.)

[FURRYe38]

What version of FW are you using? if v2.7 or higher, PC is under Basic Tab now on the RBRs web page. If you enabled it there, there should be a slider button to disable it:

[CrimpOn]

Thanks for the response.  I am indeed on 2.7.2.104. However, I declined to activate Parental Controls and thus my home page does not include that item. (see attached).

I have this suspicion that Android app v2.8.6.1417 is the problem. It has no was to "just say no". (pun)

[FURRYe38]

Ya, you would think PC would not be seen on the app of the routers FW isn't enabled for it.