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Solved
Newtork map in ORBI app does not show devices when selected
ORBI Rounter RBK30 AC3000 FW 2.2.1.210 Using ORBI APP ios 2.2.8.14
Devices disappeared from network map when selecting satellite.
RBR50, 2xRBS50. From network map, you used to selecet a satellit...
Devices are showing in a list format on my app after selecting the base router or satellite.
And you can see devices when looking at the router with the app?
How many satellites do you have?
Is Daisy Chain feature checked or unchecked?
Shinedown wrote:
Nope, never works, never has. Always shows 'no connected devices found' Firmware 210...
Neither router or satellite show anything, 1 sat, not daisy chained. Orbilogin web interface is the only thing that displays everything correctly...
Mine is hit and miss (mostly miss). What I have found is that when the devices do load in the map section, it takes a looooong time. And it is not a map just the devices connected to that device. Netgear Genie, on the other hand, comes up immediately and places the devices on the map (two screens for me).So using Netgear Genie for your Orbi is the superior app.
That's why they are going to eliminate Orbi from Genie integration in the near future.
I have the same issue the Orbi app has never shown what's connected to the satellites but the list shows all the devices currently connected. I just can't see where. However, when I use the genie software it works fine showing me where and what is connected. Seems like this is a problem for many, don't know why they can't fix the app. can the coding for it be so much different from the Genie to the Orbi app? Also, my main unit is an RBR40 but the selector above doesn't show that option just the satellites
Something to contact NG support about regarding the app:
https://www.netgear.com/mynetgear/registration/login.aspx
billfry55 wrote:
I have the same issue the Orbi app has never shown what's connected to the satellites but the list shows all the devices currently connected. I just can't see where. However, when I use the genie software it works fine showing me where and what is connected. Seems like this is a problem for many, don't know why they can't fix the app. can the coding for it be so much different from the Genie to the Orbi app? Also, my main unit is an RBR40 but the selector above doesn't show that option just the satellites
Put a check mark in Daisy Chain to see if this changes anything.
Shinedown wrote:
Neither router or satellite show anything, 1 sat, not daisy chained. Orbilogin web interface is the only thing that displays everything correctly...Daisy chain is on (due to off not working for me, but when on the topology is star anyway). Also same on or off. The app is just sub standard, compared to Genie, which shows proper topology and connected devices without issue. Has nothing to do with the Orbi configuarations.