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Forum Discussion
Solved
Newtork map in ORBI app does not show devices when selected
ORBI Rounter RBK30 AC3000 FW 2.2.1.210 Using ORBI APP ios 2.2.8.14
Devices disappeared from network map when selecting satellite.
RBR50, 2xRBS50. From network map, you used to selecet a satellit...
Devices are showing in a list format on my app after selecting the base router or satellite.
I have the same issue the Orbi app has never shown what's connected to the satellites but the list shows all the devices currently connected. I just can't see where. However, when I use the genie software it works fine showing me where and what is connected. Seems like this is a problem for many, don't know why they can't fix the app. can the coding for it be so much different from the Genie to the Orbi app? Also, my main unit is an RBR40 but the selector above doesn't show that option just the satellites
Something to contact NG support about regarding the app:
https://www.netgear.com/mynetgear/registration/login.aspx
billfry55 wrote:
I have the same issue the Orbi app has never shown what's connected to the satellites but the list shows all the devices currently connected. I just can't see where. However, when I use the genie software it works fine showing me where and what is connected. Seems like this is a problem for many, don't know why they can't fix the app. can the coding for it be so much different from the Genie to the Orbi app? Also, my main unit is an RBR40 but the selector above doesn't show that option just the satellites