Newtork map in ORBI app does not show devices when selected

None of the naming "fixes" have any effect on my Anroid S8+ running 8.0.0. My router has the default name. My SSID is a single word with no spaces or underlined spaces or dashes. Neither does uninstalling, reinstalling (with many tries of combinations of eliminating Google auto updates, backing up and reloading data when app is gone, etc.). Nor does rebooting the system. 

What I did notice was strange: When I initialize the app and the devices are loading (under device list) but not yet complete, I can also see the devices on the map. Once the list settles in to the full number of devices that actually are connected, give them a second or two, then checking the map, they are gone. The device list is complete, but the map is void.

Also, when the device list is fully loaded, but the map shows no devices, under details on the device list, the "connected orbi" is gone.  

I have 24 connected devices currently. If the list populates to 12, I check the map, and those 12 show up. At 18, all 18 show up on the map (and connected to proper satellite or router).When it hits 24, and there are no more to load, all devices disappear from the map and I get the no devices are connected blurb, and connected Orbi disappears from the detail on the device on the device list.

This is an Android app issue, which I am tired of chasing but needs to be taken seriously, now that we do not have Genie for Orbi anymore and this is the only remote app for Orbi. Please pay attention to the app, Netgear. Thank you.