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Orbi app Iphone 12 - cannot log on

Starbird22
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Orbi app Iphone 12 - cannot log on

I cannot logon to the orbi app on my iphone 12.

 

Message 1 of 4
olympos1625
NETGEAR Moderator

Re: Orbi app Iphone 12 - cannot log on

Hi Starbird22

 

Good day!

 

Welcome to NETGEAR Community!

 

First of all, we do apologize for the inconvenience of not getting back to you immediately. Was this working before? Did you try to other phone? What is the error message? What is the current iOs version on your iPhone 12?

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

Oliver

Community Team

Message 2 of 4
olympos1625
NETGEAR Moderator

Re: Orbi app Iphone 12 - cannot log on

Hi Starbird22, 

 

We would like to do a follow-up on this one. Was this working before? Did you try to other phone? What is the error message? What is the current iOs version on your iPhone 12?

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

Oliver

Community Team

Message 3 of 4
olympos1625
NETGEAR Moderator

Re: Orbi app Iphone 12 - cannot log on

@ Tatyana23,

 

Thank you for the information and sharing the fixed.

 

@Starbird22,

 

Have you tried uninstalling the app the reinstall? 

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

Oliver

Community Tea

 

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