\n
Harry2022 wrote:
\nThe speed test done using the Orbi app and the using Speedtest was done on my phone and it was using wifi.
\nI did not connect to either the router or the satellite using ethernet cable as I have all wifi devices at home and connecting with ethernet makes no sense for testing purposes.
\nMy ISP is for 1GB. So even if signal keeps dropping with each satellite, I should get better speed in the test.
\nMy house is 7,000 sq. ft. I have 1 router and 2 satellites of RBR850. Should I get 1 more satellite?
\n
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How do I increase the speed?","id":"message:2181357","entityType":"FORUM_TOPIC","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:en-home-orbi-app/message:2181357","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:1002507"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:en-home-orbi-app"},"conversation":{"__ref":"Conversation:conversation:2181357"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:2181357"},"body":"I just installed Orbi AX6000, RBR 850.
When I use the app, I get a speed to over 900 Mbs. But on speedtest, I get only 100 Mbs.
How do I improve the speed?
I have 1 router and 2 satellites covering an area of 7,000 sq. ft. House has 3 levels.
Thanks for your responses and help.
Harry
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When I use the app, I get a speed to over 900 Mbs. But on speedtest, I get only 100 Mbs.
How do I improve the speed?
I have 1 router and 2 satellites covering an area of 7,000 sq. ft. House has 3 levels.
Thanks for your responses and help.
Harry
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\n\n
The 100mb speed test is coming from what device?
\nHow is it connected to the Orbi (router? satellite? WiFi? ethernet?)
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2022-01-05T14:24:30.200-08:00","lastPublishTime":"2022-01-05T14:24:30.200-08:00","metrics":{"__typename":"MessageMetrics","views":3457},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuOHwyLjF8aXwzfDM5OjF8aW50LDIxODEzNzcsMjE4MTM3Nw","node":{"__ref":"ForumReplyMessage:message:2181377"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2181377":{"__typename":"ModerationData","id":"moderation_data:2181377","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2181377":{"__typename":"ForumReplyMessage","uid":2181377,"id":"message:2181377","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:en-home-orbi-app/message:2181357/message:2181377","revisionNum":1,"author":{"__ref":"User:user:1002507"},"readOnly":false,"repliesCount":4,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:en-home-orbi-app"},"parent":{"__ref":"ForumReplyMessage:message:2181364"},"conversation":{"__ref":"Conversation:conversation:2181357"},"subject":"Re: Orbi speed test does not match other tests. How do I increase the speed?","moderationData":{"__ref":"ModerationData:moderation_data:2181377"},"body":"The speed test done using the Orbi app and the using Speedtest was done on my phone and it was using wifi.
I did not connect to either the router or the satellite using ethernet cable as I have all wifi devices at home and connecting with ethernet makes no sense for testing purposes.
My ISP is for 1GB. So even if signal keeps dropping with each satellite, I should get better speed in the test.
My house is 7,000 sq. ft. I have 1 router and 2 satellites of RBR850. Should I get 1 more satellite?
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\n\n
WiFi speed is a function of the WiFi system and the phone. The WiFi settings on my (Android) phone have a 'gear' symbol that brings up:
\nI just now returned home from the grocery store, saw your post, opened my phone and noticed:
\n(much swearing)
\n\n
I disconnected from WiFi and reconnected to WiFi and repeated the observation. Now I get
\nThus, it is possible for the same phone to report wildly different speeds over a WiFi connection depending on which access point it is attached to and where it moves to after attaching. My belief is that the phone periodically scans for \"a better signal\" and would have changed from 2.4G to 5G, and from the satellite to the router I am sitting next to by itself. But...... I do not know how often this phone compares WiFi access points and switches.
\n\n
I can also report that I was helping a friend troubleshoot his AT&T WiFi network (he needed an extender) and his phone consistently measured a lower speed than my phone. So, phones can have different capability.
\n\n
Could you repeat the experiment a few times and note the values the phone reports?
\n\n
As far as needing another satellite, 7,000 sq. ft. is a substantial house. Depending on how many, how large, and what shape the floors are, there is every chance that a third satellite may be useful. The only way to know is to experiment more and see if performance in certain spots is unsatisfactory.
\n\n
Having earned my Nerd Badge, what I do is produce a \"Heat Map\" of the building on my Android Tablet using a free app from the Google Play Store (WiFi Head Map - Survey 2.00.7 by Webprovider). It allows me to walk around the house recording the WiFi signal at various places and then display the signal strength across the entire house. (I've attached a Heat Map made of the 5G signal from the Orbi router in the upstairs office [where the Spectrum cable enters the house]. My significant other would sit outside in the front and complain, \"Internet is SO slow\", and this was the reason why. So I put an Orbi satellite in the Living Room downstairs and the downstairs coverage inproved dramatically.)
\n\n
This sort of thing is not for everybody (only Nerds). There is a considerable learning curve.
\n\n
Thanks for reading all the way to the end. Hope my ramblings have been useful.
\n\n
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How do I increase the speed?","moderationData":{"__ref":"ModerationData:moderation_data:2181636"},"body":"
What brand and model # phone are you using?
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What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
\n
Harry2022 wrote:
\nThe speed test done using the Orbi app and the using Speedtest was done on my phone and it was using wifi.
\nI did not connect to either the router or the satellite using ethernet cable as I have all wifi devices at home and connecting with ethernet makes no sense for testing purposes.
\nMy ISP is for 1GB. So even if signal keeps dropping with each satellite, I should get better speed in the test.
\nMy house is 7,000 sq. ft. I have 1 router and 2 satellites of RBR850. Should I get 1 more satellite?
\n
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