Orbi WiFi 7 RBE973
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Problem with network speed to NAS

Alexanderauer
Aspirant

Problem with network speed to NAS

Dear Community,

 

About two years ago, I purchased two Netgear Orbi devices to complete my home network setup, replacing a physical LAN connection between my workstation and my NAS. Despite contacting support and conducting some testing, I haven't been able to find a solution to the issue I'm facing.

 

When downloading or uploading files to my NAS from my workstation, the connection speed is extremely low, especially considering that all system components are capable of over 1 Gbit/s (excluding the NAS hard drives, which are limited to 210 Mbit/s). In my tests, transferring files to and from the NAS maxes out at only 30 Mbit/s, which is far below what I would expect.

 

Interestingly, when I connect a PC directly to the Orbi router that is linked to my NAS, I can achieve much higher speeds—close to the 210 Mbit/s limit of my hard drives.

 

Has anyone experienced similar issues or can provide any advice or suggestions to resolve this?

 

Best regards,Alex

Message 1 of 7
CrimpOn
Guru

Re: Problem with network speed to NAS


@Alexanderauer wrote:

all system components are capable of over 1 Gbit/s (excluding the NAS hard drives, which are limited to 210 Mbit/s).


First a technical note.  It is highly unlikely that all system  components are capable of over 1 Gbit/s.

  • Until the most recent (and expensive) Orbi models, Orbi units have included gigabit Ethernet LAN ports.
  • Likewise, most computers and NAS units have included gigabit Ethernet ports.
  • The maximum possible througput over a gigabit Ethernet link is approximately 850-900 megabits/sec.

This is obviously much higher than 30 megabits/sec, so there is a valid question.

 

It would be really helpful to know

  • Specifically which Orbi system this is?
  • Which model NAS?
  • How the Satellite is connected to the router (default WiFi backhaul or Ethernet 'wired' connection?)
  • How the workstation and NAS are connected?
    (router or satellite?)
    (WiFi or Ethernet)
  • What tools are available to experiment/measure the connection speed?
    For example, I tend to start with iPerf3 (free for Windows, Mac, Android, Linux from https://iperf.fr )
    (can be installed on Synology NAS)

 

 

Message 2 of 7
CrimpOn
Guru

Re: Problem with network speed to NAS

Sorry, I did not see the picture of the SXK80 at the bottom of the post.  Those units definitely have gigabit Ethernet ports.

Message 3 of 7
Alexanderauer
Aspirant

Re: Problem with network speed to NAS

Hi CrimpOn,

 

Thank you for your response. You’re absolutely right—I just wanted to point out that there shouldn’t be any issue with the speeds supported by the devices involved in the process.

 

I’m using two of the mentioned Orbi units. The router is connected directly to the NAS (DS220+), while the satellite is “wired” to my workstation.

 

I’ll definitely try testing with iPerf. So far, I’ve been testing simply by transferring files. Here’s what I’ve observed:

 

•When I connect my laptop via a wired connection to the satellite (the Orbi that my workstation is connected to), speeds   are around 30 Mbit/s.

•However, when I plug the laptop directly into the router (which then acts as a switch, with a physical LAN connection to the NAS), I get speeds just above 220 Mbit/s, which matches the speed of the NAS hard drives.

 

Additionally, running a regular internet speed test on my workstation shows much higher speeds are achievable (over 300 Mbit/s download). This makes me suspect a software issue might be causing the problem, especially considering that the two Orbi units are only 10 meters apart with a clear line of sight.

 

Best regards,

Alex

 

Message 4 of 7
CrimpOn
Guru

Re: Problem with network speed to NAS

Agree entirely.  If an internet Speed Test when connected to the satellite produces over 300Mbps, then a connection to the NAS over the same WiFi router-satellite link should produce the full 220Mbps that the NAS is capable of.

 

A crazy question.......

Is there any chance that the data flow when connected to the satellite is going through the internet rather than directly to the NAS?

  • What is the upload speed on your ISP connection?
    (If it is close to 30Mbps, that would be quite a coincidence)
  • How do you specify that the laptop should save data to the NAS?
    (by the IP address on the LAN?)
    (using a Synology networking feature?)
Message 5 of 7
Alexanderauer
Aspirant

Re: Problem with network speed to NAS

Hi again,

 

That sounds possible. My internet upload speed is around 20 Mbit/s (I’ll try unplugging my modem to see if that changes anything).

 

The laptop was connected to the NAS in exactly the same way as my workstation is — using a local connection in the explorer/finder.

 

Best regards,

Alex

Message 6 of 7
CrimpOn
Guru

Re: Problem with network speed to NAS

Well, darn.  If the maximum upload speed is 20Mbps then the communication is not going "through the cloud" somehow and back.  It was a crazy thought.

 

It's got to be something else.

Message 7 of 7
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