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Blue solid light on Orbi satellite
Hi - So I have good connectivity on my two saltellites back to the router. The satellite has a solid blue light that is always on. I thought that the light went off after syncing with the router after about 120 seconds but it is not. Always on solid. Firmware 4.6.3.16_2.0.51
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.
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It would help if you identify the specific Orbi model (router and satellite).
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.
Any progress on this?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.Has a factory reset and setup from scratch been performed since last FW update?
dgrandshaw wrote:
Hi - So I have good connectivity on my two saltellites back to the router. The satellite has a solid blue light that is always on. I thought that the light went off after syncing with the router after about 120 seconds but it is not. Always on solid. Firmware 4.6.3.16_2.0.51
No progress - still periodically see it go thru the restart cycle out of the blue. I expect that is what it has been doing all along but I was not catching the white light sequence showing that it was restarting. The satellite has no loggin feature so I cannot tell when it resets, or the uptime. Looks like it could be happening more than once a day. I have the RBK753 (router with two satellites), house is 2900 sq ft. and when the satellites sync they always have a good status. Total of 10 devices (laptops/smart tvs/cell phones - No gaming) with maybe 3-4 on at any given time. 400 mg AT&T fiber. The satellites are probably 30-40 ft. from the main router with a few walls in between - typical wood/sheetrock construction - 20 yr old house. I expect the other satellite is also spontaneously rebooting but never really in an area that I see that status light like I do on the other satellite which is close to my office space.
I can try moving the satellite but would not see if reboot if I do that. Is there a log or more to the satellite interface?
dgrandshaw wrote:
Is there a log or more to the satellite interface?
I cannot vouch for the AX series, but the original Orbi satellites have the same "debug" page as the Orbi router.
http://orbilogin.net/debug.htm
There is an option to create a debug log (and another option to have the log begin when the satellite boots up).
Saving the log to a computer produces a zip file with LOTS of information.
(Making sense of it.... now that's a different story.)
dgrandshaw wrote:
Hi - So I have good connectivity on my two saltellites back to the router. The satellite has a solid blue light that is always on. I thought that the light went off after syncing with the router after about 120 seconds but it is not. Always on solid.
According to the User Manual on page 11, the LED is supposed to turn blue for three minutes.
