Orbi WiFi 7 RBE973
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Brother WiFi printer shows "Offline" after installing Orbi CBR750 modem/router

YoYoPedro
Aspirant

Brother WiFi printer shows "Offline" after installing Orbi CBR750 modem/router

Brother WiFi printer shows "Offline" after installing my new Orbi CBR750 modem/router, running firmware version V3.2.16.18_1.4.8. It connects to the network, but when trying to print to it from multiple computers, it says "Printer not responding" or "Printer offline." Tried rebooting it, doesn't help. Don't know what else to do...

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YoYoPedro
Aspirant

Re: Brother WiFi printer shows "Offline" after installing Orbi CBR750 modem/router

PROBLEM SOLVED! Reset the printer's network card after contacting Brother's chat support. Re-added the printer to the network and we're all good.

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YoYoPedro
Aspirant

Re: Brother WiFi printer shows "Offline" after installing Orbi CBR750 modem/router

PROBLEM SOLVED! Reset the printer's network card after contacting Brother's chat support. Re-added the printer to the network and we're all good.

Message 2 of 3
FURRYe38
Guru

Re: Brother WiFi printer shows "Offline" after installing Orbi CBR750 modem/router

Glad you got it working with the help of the products Mfr support. Enjoy. 

 

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