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Forum Discussion
Frustrated, MOEN Water Shut Off Valve Disconnecting From Orbi RBR750
Hi, My MOEN Smart Water Valve always connects to the RBR750 and then disconnects after 1 hour. I am told by support for the Orbi mesh system make sure to have band steering turned off to have a mo...
2 satellites. RBS750.
One more wrinkle. When I was researching this I was told you need to be on 2.4 dedicated ghz. This is forum boards I have read. So I went out and purchased a TP Link WiFi Access Point TL-WA801N, 2.4Ghz 300Mbps
I plugged that into one of the RBR ethernet ports and so I have a dedicated access point at 2.4ghz. And unfortunately just like Orbi, connects and then 1 hour later disconnects.
And finally had plumber put in a brand new replacement of the Moen Smart valve to make sure it wasn't a lemon and same issue of disconnecting.
Ok, that's good. You can update the system, RBS first to v7. I highly recommend v.21 as it's the most stable version of FW:
After RBS are updated, update the RBR lastly. Then disable the auto update feature on the RBR. Can follow this process to update the system in the PDF: https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2359585/highlight/true#M53030
Once updated you can use the separate IoT network to get your device connected:
I really appreciate all of this insight. Unfortunately I am away from router for next week but once I am back will login with wired connection and try to update as stated.
Ok. Understand. When you find the time. đ