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Forum Discussion
ORBI RBR750 Backhaul Status always Out of Sync with it's 4 Satellites
Good Day. I've been trying to figure out why my set of ORBI's (Router and 4 Satellites) have never shown a 'Good' Backhaul Status with each other. It's always shown Out of Sync, even though the Satellites appear to be synced and working. The status has always shown 'Out of Sync' even when I bring the Satellites close to the main ORBI Router. Has anyone ever seen this before, and what can I do to fix this problem? These ORBI's are brand new
3 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the size of your home? Sq Ft?What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many? ️Firmware Version is V4.6.14.3_2.3.12
The Cat6 connection to the ORBI Router is tested and fine. There are no nearby neighbors and the ORBI's are between 25ft to 40ft from the Router.
Backhaul Connection type is 5GHzWireless Setting: 5GHz on channel 44. ORBI Router is in AP Mode
Keep in mind that these ORBI Satellites showed Out of Sync even when they were right next to the Router
Are you able to log in to the RBS and ensure the FW is the same version on the RBS?
What is the size of your home? Sq Ft?
Turn off all but one RBS and test with just one RBS while near the RBR.
Is the RBR in AP mode configured for Dynamic or Static IP address configuration?
What is the Mfr and model# of the host router the RBR router is connected too?
