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JabxJab's avatar
JabxJab
Aspirant
Feb 17, 2025

Orbi 960 - Slow WIFI over Satellite

WiFi and Ethernet connection to Satellite of Orbi 960 is extremely slow.

 

I have 2.5g xfinity internet, Orbi main router is getting 2k-2.3k Mbps down directly connected to the modem.

 

Satellite is connected wirelessly to router, ~25 feet away and one floor down.

 

If I go downstairs and stand ~10 feet away from the main router I receive 800-900 Mbps over wifi on cell phone.

 

If Satellite is plugged in, and I'm standing right next to it I get ~130 Mbps down via wifi on cell phone. PC connected to Satellite via 3 foot Cat 6a ethernet is getting ~120-130 Mbps down.

 

The strange part is, if I unplug the satellite, and stand in the same exact spot as before I get ~450 Mbps over wifi on cell phone and ~450 Mbps over wifi on the PC.

 

I've already tried:

- Factory Reset

- Setting "Auto" channel and 48 on 5Ghz band

- Setting manual channels 1, 6, 11 on 2.4Ghz and 40 - 48 on 5Ghz

- 20/40 MHz Coexistence off

- Different Preamble modes for 2.4Ghz and 5Ghz 

 

I haven't done anything with Transmit power control, unsure if that'd help here.

 

Router FW is v7.2.6.31

 

 

11 Replies

  • Also, in case you need to know, satellite connection light is Blue (good connection).

    • plemans's avatar
      plemans
      Guru - Experienced User

      What happens if you move the satellite to a different location and try it? 

      It wouldn't be the first time something in the walls was blocking a satellite or causing issues. 

      • JabxJab's avatar
        JabxJab
        Aspirant

        Good idea,

         

        I just tried 3 different areas.

         

        1. Bedroom slightly further from router ~30 feet, still upstairs

        • Satellite unplugged, ~450 Mbps down
        • Satellite plugged in, blue light, ~140 Mbps down

        2. Upstairs hallway, ~20 feet from router

        • Satellite unplugged, ~600 Mbps down
        • Satellite plugged in, blue light, ~130-140 Mbps down

        3. Bedroom directly above router location, ~10 feet

        • Satellite unplugged, ~860 Mbps down
        • Satellite plugged in, blue light, ~130-140 Mbps down