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Forum Discussion
SJeWnelson
Jul 21, 2022Aspirant
RBK853- Devices often struggle to connect to network
Hi everyone! I've been an Orbi system owner for about half year now, and I've been having one persistent issue that i cannot resolve. My setup is RBK853 system + 2 separately bought RBS850s. All 4 sa...
SJeWnelson
Jul 21, 2022Aspirant
Nope, all wired directly to the RBR with CAT5e cables running through the house walls..
FURRYe38
Jul 22, 2022Guru - Experienced User
And do all RBS show good "wire" connection status?
CAT6 would be recommended. However 5E would be ok. Make sure all terminating jacks and plugs are in good condition. Seen bad jacks and plugs cause problems.
Might try lowering the transmit power to 50% and see if this changes anything.
- SJeWnelsonJul 22, 2022Aspirant
Yeah, they all show up with the green "good" connection status in the web interface.
All the terminations look ok, and seem to work fine when i plug a laptop into them instead of the RBSs. Might try replacing the wires with CAT6 at some point tho, those 5e cables are almost 10 years old at this point.
Im already running the 5Ghz band in 50% transmit power but i really dont want to do the same with the 2.4 since it would create a bunch of deadspots in important places around the house which would honestly be worse than the problem im having now.. Not sure what else i could try tho..
My house should be getting a fiber connection within the next few month and likely a new modem unit with it. Ill try to get one with Bridge mode option and see if that'll helps. If not, ill try running new CAT6 cables to the satellites. Not sure if i can try anything else in the meantime.. If you think of anything else please let me know)
And thanks for your time btw, i greatly appreciate you trying to help!
- FURRYe38Jul 22, 2022Guru - Experienced User
Only thing to try next would be to turn OFF the RBS and just make sure devices can get connected to the RBR and work there. Then turn on one RBS and test with devices connected near the RBS. I would disable the wifi radios on these devices for 5 seconds then back ON to ensure they are connected to the nearest RBS.
Possible there maybe some roaming issues here as well.