Purchased kit from Costco back in 2021. Using fidium fiber 1g symmetrical with 3 RBS 750 satellites on 5k SQF, 2 floors. I am not sure on the ONT gateway model. System has been working steady until 5 months AGO the fallowing is happening. In I loose the main wifi while hardwire devices and guest network continue to work. I have to power off the THE ONT and RBR several times and the wifi comes back. I have noticed if I log on the orbilogin.com and go to wifi setting without changing anything I just hit apply and after it comes back the issues solves for 20 days and then the cycle repeats itself. Any ideas on what could be happening ?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Does this happen with the RBS turned OFF? Does this happen with both wireless and wired devices? What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?
Try turning OFF one RBS.
Has a factory reset and setup from scratch been performed since last FW update?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
DZS 2424GN GPON ONT
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. I Assume this is the case. ONT was placed in my garage. Ethernet runs inside the wall from garage to control room on second floor. 30 foot run +/- . Cable was installed by home builder.
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
There are two satellites 40 feet from router. The third unit is on outside porch in a weather enclosure . Outdoor unit support signal for back porch were we spend a significant amount of time. outdoor unit is 29 feet from one of the satellites on the outdoor area. There is glass and brick in between .
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
DZS 2424GN GPON ONT
Just a ONT here, no built in router and wifi.
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. I Assume this is the case. ONT was placed in my garage. Ethernet runs inside the wall from garage to control room on second floor. 30 foot run +/- . Cable was installed by home builder.
Can you take a look at the cable to see the markings on the cable? Should give CAT# printed in the cabling.
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
There are two satellites 40 feet from router. The third unit is on outside porch in a weather enclosure . Outdoor unit support signal for back porch were we spend a significant amount of time. outdoor unit is 29 feet from one of the satellites on the outdoor area. There is glass and brick in between .
