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Forum Discussion
RiKShaw
Oct 21, 2024Guide
RBR/S 850 backhaul status out of sync and incapable of updating firmware via IP address
Hello, Recently a power out has caused me to examine our wi-fi setup with our Orbi RBR850 router and RBS850 satellites. While fixing a simple disconnection I noticed that the 'backhaul status' for...
FURRYe38
Oct 21, 2024Guru - Experienced User
If you updated the FW on the RBR and not the RBS, you'll need to downgrade the RBR back to what you had on it before. Then do a full on Factory reset on the RBR AND RBS and attempt to get them to reconnect.
This is recommended factory reset and setup from scratch process that should help:
I recommend not updating to v.31 FW as it's got known issues. v.21 is most stable and works best. RBS need to be updated first before the RBR is updated.
- RiKShawOct 23, 2024Guide
How can I downgrade the RBR. Is it as simply as 'updating' to an older firmware?
If so, I still don't know which to pick. It won't tell me what firmware version is on the satellites.- RiKShawOct 23, 2024Guide
So uhh, new development. Apparently I am physically incapable of wanting to downgrade my firmware.
Additionally, I did the factory reset. It didn't appear to help anything. This is the problem I encountered just trying to downgrade to the oldest firmware available.
- FURRYe38Oct 23, 2024Guru - Experienced User
You can't go back that far. You need to downgrade to v7.2.6.21
RBS first then RBR lastly.
Please use this process outlined in the PDF: