RBR750 Download speeds faster than 10MB/s cause Purple light
I have an RBR750 and two RBS750.
Has anyone run into download speeds over 10MB/s causing the internet connection to die and the router throwing the purple light? This used to happen to me with Adobe Creative Cloud downloads and I assumed it was from that launcher iteself. The issue just happened again downloading a game with the Battle.net launcher. My computer is connected to the router via cat5e through an unmanaged switch. I verified the issue after restarting the router and removing the switch from the chain and experienced the same issue. Once I rate limited the launcher to 8.3MB/s the problem stopped. I have a gigabit connection to my ISP.
Re: RBR750 Download speeds faster than 10MB/s cause Purple light
What Firmware version is currently loaded? What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the brand and model of the switch?
Try disabling the following and see: Armor, Smart Parental Controls or Circle, Traffic Meter.
Re: RBR750 Download speeds faster than 10MB/s cause Purple light
Ok. My replies have disappeared four times now. I give up. The log has no entries on the day the orbi went down. In either direction +-2 it just shows a CM-Status message sent and a DHCP renew warning from 6/28/23.
The cable connection shows good. I can try to screenshot that page if it would help.
Ok. My replies have disappeared four times now. I give up. The log has no entries on the day the orbi went down. In either direction +-2 it just shows a CM-Status message sent and a DHCP renew warning from 6/28/23.
The cable connection shows good. I can try to screenshot that page if it would help.
Re: RBR750 Download speeds faster than 10MB/s cause Purple light
Power levels are all over the place. Channel power should all be with in 3db of each other.
Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP. Indicates a signal issue on the ISP line up to the modem. Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Re: RBR750 Download speeds faster than 10MB/s cause Purple light
Ok! That is some wonderful information that I will certainly work on. However, is all of that enough to crash the RBR750 while the modem is perfectly fine? When the rbr750 crashes at fast sustained downloads and goes purple light…I can unplug the router from the modem straight into my laptop and still have internet. So the modem while not perfect as you showed me is still functional while the rbr750 is hard locked until power cycled.
