Orbi WiFi 7 RBE973
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RBS850 Out of Sync error

VerneArase
Apprentice

RBS850 Out of Sync error

Lately, whenever I reboot the router my living room satellite comes up "Out of Sync" - I need to go over and power it down and back up to get a "Good" status.

 

This node has been problematic in the past - but it seems that Netgear aggresively resists replacing any equipment.

 

Is this normal? The Pro Support guy seemed to indicate it is.

 

Don't think it happened before 4.3.6.16 - but then again it didn't happen when I first put on this firmware so I don't think it's a software issue.

 

Does this happen to anyone else?

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 1 of 3
FURRYe38
Guru

Re: RBS850 Out of Sync error

Usually a good power OFF of the RBR and RBS takes care of that from what Ive experienced. Or a remove the RBS from the RBRs web page, factory reset the RBS and manually re-sync it. Give it like 5 minutes after it reconnects. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RBKE963 and RBE973 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,

Message 2 of 3
Dd852
Luminary

Re: RBS850 Out of Sync error

Furrye38's suggestions are precisely what I've done in the past with an out of sync satellite. I had bought the one satellite 850 version, then bought a second satellite and that one has always been a bit problematic. But a factory reset followed by a manual resync seems to have kept it nicely stable. 

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