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Forum Discussion
Speed Test Issues
I have a 1.2G internet from Xfinity and have the Orbi RBR750. Ever since I installed I had solid speeds and it used to report just under 1G internet on the speed tests. For the last 2 months that spee...
Please contact NG support and let them know what you experienced.
Glad you got it working again. Be sure to post about any Orbi AX, support, information or issues in the Orbi AX forum.
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Enjoy.
How do I contact support? Despite being less than 12 months old, I only seem to be able to purchase “premium” support. Or call at my expense..
- FURRYe38 - all I see on that page, since my device is more than 90 days old is premium paid support options.
I know this is nothing to do with you and not personal but that’s outrageous. This is clearly a FW issue. I have a device less than 12 months old that cost in excess of $500 and now I need to pay a premium to report a problem (which the hundreds of other comments verify NG don’t have a solution for) 🤷🏻♂️