What’s the expected WiFi speed for RBR 750

[mingcyu]

I have a RBR750 and ATT 1000. Recent pings have gone up to 20 ms. Using firmware v7.2.6.31

My top download speed even next to the router is 700 but I’m usually at 285-300 throughout the house using iPhone 13 Pro Max. Seems like I should be getting more?

[mingcyu · Accepted solution]

So after performing the reset I started tinkering with the server destination in Speedtest. Knowing that speed is related to distance I changed test servers to a closer one and I can achieve rates of 700. This gives me confidence that the problem isn’t the router but with my testing methodology. 

thanks to all who helped. I think the factory reset still a good best practice. 

if things change I might revert back to the .21

[Phyber]

I have the Xfinity 800/20 cable plan and routinely get 925/25 download wired and get about 480/24 via WiFi on my iPad and 520/23 on my iPhone 12 regardless of where were are in the house (3500 sq.ft. two-story home). AT&T gateways have notoriously bad WiFi so that may be the issue. I use my own modem and router (RBR 750 and two RBS 750 wired satellites). Ping times are 16-19ms.

[mingcyu]

The thing that got me thinking about it is that my in laws have my old rbr50 and ATT 500 and get the same download speeds as my setup which makes me thinking some thing is up. I used to be able to get 400 ish on WiFi

[Phyber]

As you know WiFi speeds can vary considerably and will always be less than wired. Again, if they are using AT&T-supplied equipment as well that could be the problem. Are you using the Orbi as an AP or have you placed the AT&T gateway in IP Passthrough mode and let the Orbi handle all of the heavy lifting and WiFi?

[mingcyu]

Yes. Orbi is in AP mode and all WiFi on ATT router is disabled

[Phyber]

If the gateway is in IP Passthrough then place the Orbi in Router Mode and see if that helps.

[mingcyu]

Set the ORBI to router mode but did not see any improvements. Has anyone had luck gaining reasonable performance with a factory reset?

[FURRYe38]

Did you set the IP address that the Orbi RBR gets from the ATT router in to the ATT routers IP-Passthru? 

Please try a factory reset. Use this to help you:

https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS8...

There have been posts about v.31 not working well for other users. You may need to revert back to v.21 as that seem to be the most stable. 

[mingcyu]

Yep, I put the router address in. I have not factory reset but I’ve been running the .31 for sometime and wondering if something is going wrong with the router since this is a more recent drop in performance

[FURRYe38]

IF this has been like this since you installed v.31, I'd revert back to v.21. RBS first, the, RBR lastly. 

[CrimpOn]

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@mingcyu wrote:
My top download speed even next to the router is 700 but I’m usually at 285-300 throughout the house using iPhone 13 Pro Max. Seems like I should be getting more?

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Is this 700Mbps speed reported by the iPhone 13?

What speed is reported by the Orbi Speed Test (when in router mode)? Both the web interface and the Orbi 'app' will report the same number.

Did I read the conversation correctly that when the RBR50 system was connected to AT&T, the same iPhone 13 reported 400Mbps in the same locations where it now reports 285-300Mbps?  (The RBR50 is a WiFi5 system, which does not support WiFi6 (802.11ax) which the RBR750 system does support.

[mingcyu]

I admit my testing isn’t very scientific other than today at my in-laws I’m getting around 350 using RBR50 and ATT 500, they live just one mile down from us. Then on my RBR750 I’m barely topping out at 300

I will need to find an extended time to do a factory reset, seems like there is always someone in the house whom has to have internet

[mingcyu]

Yes, using Speedtest App

[CrimpOn]

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@mingcyu wrote:
Yes, using Speedtest App

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This is a bit ambiguous.

• The Speedtest App running on the iPhone measures at the iPhone.
• The Orbi web (or Orbi 'app') measures speed delivered by the ISP to the Orbi router.

Both are useful to know.

[mingcyu]

Good question. Sorry will try to be more specific:

Speedtest on the Orbi is showing 980 up and 980 download

Speedtest at the iPhone 13 Pro Max is 280 down and 350 up

I’m at my in-laws on their RBR50 and currently getting 370 with iPhone 13 Pro Max

[CrimpOn]

Understanding that distance from the WiFi access point and building materials have an enormous effect on WiFi performance, if you are standing close to the 750 which is reporting a Speedtest of 980, then I would expect an iPhone 13 capable of WiFi6 to report significantly more than 280/350.

My ancient RBR50 and old Sony phone, neither of which support WiFi6 just measured 385 down on my Spectrum cable system, while the Orbi SpeedTest reported 484 down.  They are 4 ft. apart. (Cable systems typically provide only a tiny upload speed.)

So, if I am getting 385 on a system that provides 484 to the router and both devices are capable of only WiFi5, then a WiFi6 Orbi that is receiving 980 down should be able to support well over 500 to an iPhone 13 Pro that is 4 ft. away from the router.

If this is not what is happening, then something is "not right".

[mingcyu]

Thanks. That’s the logic that’s bouncing around my head. I think I will try the factory reset and see if that improves anything. When I was measuring I was about 4 feet from RBR. At my in-laws I was about 10 feet from the RBR.

[Phyber]

FWIW, I just tested my speeds. From my iPhone 12 I get 586/29 via the SpeedTest app. From the Netgear app on my iPhone I get, using the built-in SpeedTest option, 988/24. I sit about 12' away from the router but the speeds are consistent upstairs as well via either one of the hard wired satellites.

The M1 iPad tests at 584/24. The M1 MacBook Pro tests at 785/24 with their respective SpeedTest apps. Upstairs is the same.

My service is cable with an 800/20 plan.

[mingcyu]

I performed the factory reset using the erase button but speeds are marginally better

From the iPhone 13 Pro Max I’m getting close to 300/300 consistently versus 285.

From the Orbi itself the speed test is 940/900 so it seems the issue is still on the router side.

I have it set in router mode with IP pass through on the modem.

Wonder if there’s a hardware problem(this is a recent decline in speed)

Also note a huge difference between Speedtest app and speed test web where it is reporting 450/450

[FURRYe38]

There have been posts about v.31 not working well for other users. You may need to revert back to v.21 as that seem to be the most stable. 

https://www.increasebroadbandspeed.co.uk/realistic-speeds-wi-fi-5-and-wi-fi-6
https://www.wiisfi.com
https://support.google.com/fiber/answer/6250056#zippy=%2Cmobile-devices-wi-fi

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@mingcyu wrote:
I performed the factory reset using the erase button but speeds are marginally better

From the iPhone 13 Pro Max I’m getting close to 300/300 consistently versus 285.

From the Orbi itself the speed test is 940/900 so it seems the issue is still on the router side.

I have it set in router mode with IP pass through on the modem.

Wonder if there’s a hardware problem(this is a recent decline in speed)

Also note a huge difference between Speedtest app and speed test web where it is reporting 450/450

---

[mingcyu · Accepted solution]

So after performing the reset I started tinkering with the server destination in Speedtest. Knowing that speed is related to distance I changed test servers to a closer one and I can achieve rates of 700. This gives me confidence that the problem isn’t the router but with my testing methodology. 

thanks to all who helped. I think the factory reset still a good best practice. 

if things change I might revert back to the .21