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Forum Discussion

Alansha's avatar
Alansha
Follower
Sep 02, 2023

Your connection is not private.

Hi, I've been using my Orbi RBR350 succesfully since I bought it in January 2023.

I've just changed over from Telstra to iPrimus and have a new Modem- router, a TP-Link VX220, which works perfectly.

I've now added my Orbi RBR350, but the issue is that when I browse on any mobile phone or tablet and try and access any articles on Chrome, Safari or Firefox, I always get the warning 'Your connection is not private', every time.

I've spoken to the customer service but because it's out of its 90 days phone warranty, I've had to resort to this, and any help is much appreciated...

1 Reply

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Did you do a Factory Reset on the Orbi router and then connect it to the new Internet Service Provider device (TP-Link VX220) and go through the Orbi setup?