NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Backhaul status “config sync”
I bought 2 additional satellites, setup was easy, all was fine and then my original satellite from the kit now shows as Amber in the iOS App and has a Backhaul Status of Config Sync. I have tried mult...
Both Satellites are now showing Wired and Connection=Good.
One Satellite had to be factory reset, and powered up near the AP. Initially wireless and than wired. After it was all sync'd than I moved it back to the basement, wired it up and Connection=Good.
The second Satellite was trickier. Initially I had it connected to an old MI424WR-Gen3I Fios Router that I configured to be a MOCA adapter. Broadband, Routing and WiFi were all off. I have other devices (Roku and Onkyo receiver) hooked up to it via Ethernet and they work fine. The Orbi Satellite would show as "Config Sync" or ignore the wire and connect via 5G. I moved the Satellite to the other end of the floor and wired it via another drop that was being used for my Vz 4G Network Extender. I plug the Net Ext into the 2nd Orbi Sat LAN port and voila! Everything looks good now.
I may have a setting wrong on the "MoCA adapter" or the Orbi Sat may just not like MoCA. Roku works fine via an Ethernet cable, but not the Orbi Sat. Be nice to fugure this out. For now my new set up is working, so going to leave it alone.
I hope this helps other FiOS users. Tthings look stable. My AP Ring is still Magenta, but that seems to be cuz I am using the LAN port for my Internet connection and not the yellow one.
I would like to get my hands on the Beta 2.2 FW. I applied via the Forum post, but no reply yet. Any know where I could "find" 2.2 FW?
I am using the RBR40 and two RBS20 (why is this not listed inthe Model pull down list?)
Keep us posted on your progress and if you get a hold of newer FW and your experiences with it.
swieder wrote:
Both Satellites are now showing Wired and Connection=Good.
One Satellite had to be factory reset, and powered up near the AP. Initially wireless and than wired. After it was all sync'd than I moved it back to the basement, wired it up and Connection=Good.
The second Satellite was trickier. Initially I had it connected to an old MI424WR-Gen3I Fios Router that I configured to be a MOCA adapter. Broadband, Routing and WiFi were all off. I have other devices (Roku and Onkyo receiver) hooked up to it via Ethernet and they work fine. The Orbi Satellite would show as "Config Sync" or ignore the wire and connect via 5G. I moved the Satellite to the other end of the floor and wired it via another drop that was being used for my Vz 4G Network Extender. I plug the Net Ext into the 2nd Orbi Sat LAN port and voila! Everything looks good now.
I may have a setting wrong on the "MoCA adapter" or the Orbi Sat may just not like MoCA. Roku works fine via an Ethernet cable, but not the Orbi Sat. Be nice to fugure this out. For now my new set up is working, so going to leave it alone.
I hope this helps other FiOS users. Tthings look stable. My AP Ring is still Magenta, but that seems to be cuz I am using the LAN port for my Internet connection and not the yellow one.
I would like to get my hands on the Beta 2.2 FW. I applied via the Forum post, but no reply yet. Any know where I could "find" 2.2 FW?
I am using the RBR40 and two RBS20 (why is this not listed inthe Model pull down list?)
Were you able to fix your issue by getting a replacement Router unit? Did you keep the original Satellites?
I kept the original satellite and everything has been working fine since the new router was installed.
Interesting. I've been having the same issue and have updated to the latest firmware with no luck of it going away. Currently trying to reach ot to NG Support.
Have you downloaded and manually installed the FW files on your system, factory reset then setup from scratch?
warrior101 wrote:
Interesting. I've been having the same issue and have updated to the latest firmware with no luck of it going away. Currently trying to reach ot to NG Support.
Just performed a Factory Reset, and after going though the inital setup, the status stayed at Good.
The Statellite IP address was set to 10.0.0.3.
Im using AT&T's provided Router/Gateway, so I went into the Orbi settings, changed Orbi to AP Mode.
The Satellite IP changed to 192.168.1.95 (prompt advised it was assigned by the Router/Gateway)
The Backhaul status is now back to "Config Sync".
I believe I have narrowed down what is causing that status.
Would reverting back to Router Mode, have any adverse effects when behind my ISP provided Router/Gateway?
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
warrior101 wrote:
Just performed a Factory Reset, and after going though the inital setup, the status stayed at Good.
The Statellite IP address was set to 10.0.0.3.
Im using AT&T's provided Router/Gateway, so I went into the Orbi settings, changed Orbi to AP Mode.
The Satellite IP changed to 192.168.1.95 (prompt advised it was assigned by the Router/Gateway)
The Backhaul status is now back to "Config Sync".
I believe I have narrowed down what is causing that status.
Would reverting back to Router Mode, have any adverse effects when behind my ISP provided Router/Gateway?