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Forum Discussion
Trainmaster566
Mar 09, 2022Tutor
Cannot connect to temporary network during Orbi setup
Basically, during initial setup, the app tells me to wait while it connects my phone to the Orbi. Every time I try to connect, it says it was unable to connect. I tried turning off my cellular and eve...
plemans
Mar 09, 2022Guru - Experienced User
When you reset it, did you do it by pushing and holding reset using the hardware button or through the gui?
A true factory reset shouldn't retain any settings.
Trainmaster566
Mar 09, 2022Tutor
I reset it by pressing and holding the button on the back with a safety pin. It’s possible that I didn’t hold it for long enough, but I waited until the color on the power button shifted twice I believe.
- plemansMar 09, 2022Guru - Experienced User
that should have done it.
Maybe try the reset through the gui menu.
Reset the router and reset the satellites (have to use the pin method on the satellites)
- Trainmaster566Mar 09, 2022TutorI’ll give that a try
- KevinLiTMar 09, 2022NETGEAR Moderator