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Forum Discussion
melannie_mark
Mar 24, 2020Tutor
Cant connect
Just got the RBR40 Router with 2 satalites. I went throught the process of setting it up. Got both satalites to glow blue and I can see the router name on my wifi list of networks but when i click on it to use it nothing happens. no internet..... and on my laptop same thing i can see the name of the wifi but it says internet not connected. How do i trouble shoot?
Poor cat!! it is working!! that was it... needed to go back to factory settings.
thanks
6 Replies
- CrimpOnGuru - Experienced User
Satellites glowing blue means that they successfully connected to the Orbi. How did the Orbi router "glow"?
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
How are you managing the Orbi system? (Orbi web interface from the laptop or Orbi "app" usiing a smartphone or tablet)?
router is white and i have connected with the app on my iphone. Should i try to do it throught the website?
I think i just got it to work. i read one of your other posts about reseting it to factory settings and i think that worked... hang tight...