Change connection on Iphone to 2.4GHz in Orby app

[Hrannarm]

Hi. I am trying to connect my security cameras to my iPhone and it says I need to have my phone on 2.4GHz, how can i switch to 2.4GHz in my mobile orby app??

[michaelkenward]

Here is one of many messages that you will find if you Search - NETGEAR Communities – IoT (it stands for internet of things):

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Solved: Re: Orbi and FEIT 2.4GHz IoT wi-fi bulbs - NETGEAR Communities

[FURRYe38]

Try this as well from a PC and web browser:

https://community.netgear.com/t5/Orbi/orbi-20-cannot-connect-Swann-Camera/m-p/1822475/highlight/true...

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@Hrannarm wrote:
Hi. I am trying to connect my security cameras to my iPhone and it says I need to have my phone on 2.4GHz, how can i switch to 2.4GHz in my mobile orby app??

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[CrimpOn]

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@Hrannarm wrote:
Hi. I am trying to connect my security cameras to my iPhone and it says I need to have my phone on 2.4GHz, how can i switch to 2.4GHz in my mobile orby app??

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It would help if you specify the model of camera.  In my (limited) experience, a lot of cameras have their "app" display a smart code and the camera is pointed at the smart code to login.

Also, just a "technicality", but the immediate goal is to connect the camera to WiFi, correct?  Later, the iPhone can connect to the camera, either from at home or from elsewhere?

[Hrannarm]

They have there own app, denali I think it is and they say that I can only add the camera on 2.4Ghz

[FURRYe38]

Once you disable the 5Ghz SSID broadcast, save and apply. Do a "Forget this Network" on your phone or pad. Disable the wifi radio on the phone or pad, then re-enable it, then reconnect to the Orbi WiFi. The phone or pad should be now connected to the 2.4Ghz frequency. 

[CrimpOn]

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@Hrannarm wrote:
They have there own app, denali I think it is and they say that I can only add the camera on 2.4Ghz

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The box that now has "Freyjubrunnur1..."  What was there before?

So, what happened when you just put in the Orbi WiFi name and password and click on "Done"?