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Forum Discussion

ChuckieCheese's avatar
ChuckieCheese
Luminary
Nov 25, 2018

Device shown as "blocked" in Access Control but can still connect to Orbi and Internet

Model: RBK50 with 2 satellites Firmware: v2.2.1.210 OS: Mac, iOS, Linux and proprietary (IoT devices)   Under Advanced --> Access Control, I have turned on - Turn On Access Control - Bloc...
Troubleshooting
ekhalil's avatar
ekhalil
Master
Dec 02, 2018

I think I saw this when I used Access Control previously. A way to recover this is to decativate access control and then -if you want it- activate it again.

I would do the following:

- Go to ADVANCED >> Security >> Access Control

- Select all devices and click on Allow

- Click on Apply

- Unselect "Turn on Access Control" and select "Allow all new devices to connect" and then click on Apply

- Now you have Access Contol deactivated. Please go to another menu or log out an in and make sure that all is still Allowed.

- Now iff you want Access Control then select it and click Apply.

ChuckieCheese's avatar
ChuckieCheese
Luminary
Dec 02, 2018

I tried the steps above and the problem still exists. As soon as I enabled Access Control again, the new devices are blocked again (?!).

 

 

Just for testing, I downgraded to V2.1.4.16 and it worked as before, so I am sticking with this firmware for now.

 

PS: how do I disable firmware auto-update?