Devices Not Connecting To 2.4ghz on Orbi

[theice79]

I have bought the Netgear Orbi 40 with a sattalite. However I have noticed only 1 wifi for both 2.4 and 5GHZ. I have certain devices that can only connect 2.4ghz and they now cannot connect. Pls help

[st_shaw]

Try manually setting Orbi to use channel 1, 6, or 11 on 2.4 GHz. Do this via the Orbi's web page management interface.