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Forum Discussion
Known Issues. Orbi Firmware V 2.1.4.10 update
Known Issue:
This one is published in the release notes for the 2.1.4.10 update
When user has two or more Orbi satellites connected to Orbi router using Ethernet backhaul connection, an Orbi sa...
Whats the Mfr and model # of the ISP modem the router is connected too?
When this happens do you have access to the routers web page at all via wireless or wired connections?
Any wifi neighbors near by? if so, how many?
DBetts wrote:
Orbi is resetting itself every 5-10 minutes and service is gone for 5 minutes minimum. Kind of a disaster. Factory reset done. This is about my 30th factory reset with this system.
Orbi is the router. I am rural, using point to point wireless ISP. Tested ISP by switching to a different router. ISP solid.
Nearest neighbor with Wifi maybe 600 metres.
Meant to say Orbi is the modem.
First off, I really want to thank you, I am grateful that another user would take the time to try and help me.
It is possible that there is a modem built in to the antenna outside the house, but inside the house, the data cable connects to to the antenna cable at a small power supply.
I can plug in my old Dlink router and I will have near perfect service, right now.
I don't if DHCP or PPPoE.
The isp has no page that opens up. no local settings. When their techs come out they connect to a remote management interface for any changes.
I have been down the turn this on, turn that off, hold your left leg in the air path with tech support through 4 previous firmware updates. Yes I want to fix it, but honestly, they should not be releasing firmware that does not support their stock build anyway.
House is 4500 Sq ft. Distance from Satellite approximately 70 feet, virtually clear line of sight.
Distance from wired connection to wireless antenna power supply approximately 35 feet.
Orbi was finally working somewhat reliably until this latest firmware. Sorry for the delay in responding, but Orbi has reset itself twice since I started typing.
If you can tell me what the flavour of this firmware is, ie what on, what off, I can certainly make all those changes again.
Thanks again
Ya, they maybe doing NAT or translation at the antenna or serivice box out side then.
Lets try v2.1.3.4. Download it and apply it to the router. I would turn OFF the satellite while your doing this. After applying the FW file, I would use IE11 or FF browser. After it's loaded, do a factory reset and set up from scratch. I would disconnect the ISP cable from the router as well before you start the FW update. After you reset the router, and set up from scratch, try setting up a configuration to BLOCK the FTP ports 20 and 21 and point it to 192.168.1.1. Might also add the posted addresses to block as well:https://community.netgear.com/t5/Orbi/Firmware-auto-update-domain/m-p/1496537#M22593
https://community.netgear.com/t5/Orbi/How-to-disable-auto-upgrade/m-p/1563577/highlight/true#M30872
Hope this should keep it from updating...
Once you set this up, then connect the ISP service cable to the WAN port.
DBetts wrote:
First off, I really want to thank you, I am grateful that another user would take the time to try and help me.
It is possible that there is a modem built in to the antenna outside the house, but inside the house, the data cable connects to to the antenna cable at a small power supply.
I can plug in my old Dlink router and I will have near perfect service, right now.
I don't if DHCP or PPPoE.
The isp has no page that opens up. no local settings. When their techs come out they connect to a remote management interface for any changes.
I have been down the turn this on, turn that off, hold your left leg in the air path with tech support through 4 previous firmware updates. Yes I want to fix it, but honestly, they should not be releasing firmware that does not support their stock build anyway.
House is 4500 Sq ft. Distance from Satellite approximately 70 feet, virtually clear line of sight.
Distance from wired connection to wireless antenna power supply approximately 35 feet.
Orbi was finally working somewhat reliably until this latest firmware. Sorry for the delay in responding, but Orbi has reset itself twice since I started typing.
If you can tell me what the flavour of this firmware is, ie what on, what off, I can certainly make all those changes again.
Thanks again