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Forum Discussion
LBR20 showing internet offline
I am using the LBR20 as a LTE modem and router. When going into the app the internet says offline but if i test my speeds it says I’m getting good speed but doesn’t send out any signal. It worked perfect for two days then decided to quit sending out the signal. I can connect to the device but cannot access the internet on it!
2 Replies
Welcome to NETGEAR Community!
Who is your Internet Service provider?
What is the firmware version?
Kindly contact your Internet provider to ensure that you have the correct data plan for LBR20.
Regards,
Blanca
Community TeamWe recently released a new firmware v2.6.5.2. Please check if you have the latest firmware installed.
https://kb.netgear.com/000063807/LBR20-Firmware-Version-2-6-5-2
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Regards,
Blanca
Community Team
